Almost three months on from my last interaction with Strongman Removals, and I am still being negatively impacted. A disgrace of a company, who I urge anyone with any sense to avoid. Unprofessional, disorganised and have left me with damaged furniture and out of pocket.Details below for anyone who fancies a long read!I used Strongman Removals for a house move into storage, and then a move from storage into my new home. The quote process was great, and Mike (who I assume owns the business) was a pleasure to deal with.The first move was fine - no issues at all. Arrangement of storage was also fine.The second move out of storage (18 Mar 2021) was a very different story indeed.I had keys to my new home already - and had to reiterate this three times over the phone to Beverley whilst arranging removal out of storage.Having been told to expect the team at around 11am on the 18th, I had planned the little support I had available to me, for that time. At 12.15 I called to ask how long they might be and was told, by Beverley, that they would be with me for 1pm at the latest.I called a few more times over the next four hours and was told that in fact my 11am slot had been pushed back to 2pm, but no one had thought to let me know. I was told there were issues with forklifts. I was told that neither Mike nor Beverley had any real idea what was happening and that they were as baffled as me as to where your team were.The removals team finally arrived five hours later than expected, and were very puzzled indeed as to why there had been so much confusion because they had been sent on two jobs that day and would not have made it to me by 11am or 2pm.There HAD been a delay while they photographed damage to my furniture, and they explained that this had arisen because of how badly packed it was by the previous team.The team finally left me at 19:00, which left me having to take a days unpaid leave the next day, which was spent unpacking and discovering damage to a fabric snuggle chair which had been packed uncovered, a lamp, a wardrobe, a large wooden unit, and a 1 inch deep scratch on my 50" TV screen.I received a very unsatisfactory email response to my complaint from Mike Jones - which really only served to refer me back to their Ts&Cs.This response did not contain an apology, and I have not had a single phone call from him - preferring to leave Beverley to have to deal with me.This is the reason for my absolute disgust with his company - not the delays, or even the damage.